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The client and therapist relationship – how do clinicians navigate the possibility of a dual relationship? What ethical principles and standards should be considered? These are both important questions that will be addressed in this workshop on the ethical considerations of dual relationships. Learners will increase their ethical framework for exercising appropriate professional boundaries with clients and their relationships. Categories of dual relationships will be presented, and the discussion will center on using critical thinking skills to identify best practices. Special consideration will be given to diversity in dual relationships, such as rural settings and racial and ethnic influences on dual relationships. Learners will have increased clinical judgment in identifying appropriate professional relationships with clients.

Upon completion of this training, participants will be able to:

  • Define and distinguish types of dual and multiple relationships
  • Apply relevant ethical codes and decision-making models
  • Assess and manage risk factors in dual relationship scenarios
  • Develop ethically sound clinical practices for boundary setting

Syllabus:  

Introduction and Foundational Questions

  • Define dual and multiple relationships in clinical practice
  • Identify ethical concerns surrounding dual relationships
  • Consider professional responses to client-initiated boundary questions

Objective #1: Core Ethical Standards and Frameworks

  • Review NASW, APA, and NBCC codes on dual relationships
  • Emphasize avoidance of harm, exploitation, and impaired objectivity
  • Distinguish fiduciary, therapeutic, and relational responsibilities

Objective #2: Types and Contexts of Dual Relationships

  • Understand social, professional, business, communal, institutional, forensic, supervisory, sexual, and digital contexts
  • Explore dual relationships that are sequential or simultaneous
  • Examine common examples including former clients, students, colleagues, and service exchanges

Objective #3: Risk Considerations and Ethical Implications

  • Recognize when dual relationships may be unethical versus clinically appropriate
  • Understand potential harm, exploitation, or blurred boundaries
  • Explore the continuum between boundary crossings and violations

Objective #4: Assessing Level of Involvement and Risk

  • Evaluate intensity, duration, and impact of dual relationships
  • Apply criteria such as client vulnerability, timing of contact, and nature of termination

Objective #5: Decision-Making Models and Ethical Tools

  • Use the Gottlieb Ethical Decision-Making Model
  • Apply contextual and client-specific factors including culture, setting, and access to services
  • Incorporate consultation, supervision, and documentation into practice

Objective #6: Case Studies and Scenario Analysis

  • Analyze cases involving social invitations, community overlap, and post-termination contact
  • Consider ethical dilemmas in rural and small communities
  • Review outcomes from a real malpractice case involving dual relationships

Objective #7: Special Populations and Cultural Considerations

  • Discuss dual relationships in military, school, and religious settings
  • Reflect on cultural humility and the importance of context in ethics

Objective #8: Social Media and Digital Relationships

  • Explore ethical risks of online presence and social networking
  • Review Zur’s recommendations for social media boundaries
  • Set clear expectations in informed consent and online conduct

Objective #9: Informed Consent and Policy Recommendations

  • Clarify policies around incidental encounters and nonsexual dual relationships
  • Emphasize transparency and mutual agreement about boundaries
  • Develop language in consent forms that reflects ethical clarity

Summary and Key Takeaways

  • Not all dual relationships are unethical, but all require ethical scrutiny
  • Focus on client welfare, objectivity, and clinical effectiveness
  • Consult, reflect, and document when navigating dual relationship complexities

Social workers completing this course receive 3 Clinical asynchronous continuing education credits.

For other board approvals, this course qualifies for 3 Clinical continuing education training.

Instructor: Diane Bigler, LCSW, LSCSW

Recording Date: October 14, 2024

CEUS On-Demand, LLC, provider #2274, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 08/7/2026 - 08/6/2027. Social workers completing this course receive 3hrs Clinical continuing education credits.  

CEUs On-Demand, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7091. Programs that do not qualify for NBCC credit are clearly identified. CEUs On-Demand, LLC is solely responsible for all aspects of the programs.

System Requirements: Firefox, Chrome, Brave, Safari, Edge on any modern operating system (Windows, MacOS, Linux, Android, iOS). A desktop browser is recommended. We do not provide support resources for issues encountered using a mobile device.

Request for Special Accommodations: Learners can request special accommodations by contacting the administrative team at admin@ceus-ondemand.com


Course Instructor: Diane Bigler, LCSW, LSCSW, is a Licensed Clinical Social Worker in Missouri and Kansas with over 25 years of experience in the mental health field. She has held clinical positions as an outpatient and in-home therapist, and clinical supervisor. Diane was an Adjunct Professor of Social Work for 10 years at The University of Kansas, School of Social Welfare, and a Field Liaison and Field Instructor. She has also held administrative positions as a Program Director and Coordinator. Diane is a popular local and national trainer on a wide variety of mental health and workplace development topics for clinicians and corporations. Diane is most passionate about providing quality professional development to clinicians, employees, and leaders.

Course Content

Begin Lesson – Ethical Considerations of Dual Relationships
Ethical Considerations of Dual Relationships
Online Training Evaluation For Asynchronous