In this segment of the series, we will discuss multiculturalism & diversity by discussing supervision models/techniques and assessments that infuse diversity to enhance the supervisory relationship and addressing personal factors, responsiveness, and reactivity that can impact the supervisory relationship. We will examine the supervisory working alliance and how to build and maintain this throughout the relationship as well as factors that influence the successful alliance and appropriate remedies to avoid pitfalls.
Upon completion of this training, participants will be able to:
- Determine concepts to consider for multiculturalism & diversity such as ethics, self-assessment for microaggressions, and unintentional biases.
- Identify what to do when supervisee/supervisor multiculturalism loyalties and commitments conflict.
- Differentiate between a reflective & neutral stance
- Build and maintain a successful supervisory working alliance.
- Explain the common “Pitfalls”, or Factors Influencing the successful supervisory working alliance.
Social workers completing this course will receive 3 Clinical recorded distance learning asynchronous continuing education credits.
For other board approvals, this course qualifies for 3 hours of Ethics, Clinical, and General Skill Building continuing education training.
Course Format: This course is a recorded asynchronous distance learning course delivery with downloadable presentation slides and, if applicable, course supplemental handouts. The learner is required to complete an evaluation assessing the applicability of the course to meet their learning and development needs, and pass a quiz based on course content with a 70% or higher to achieve the CE certificate of completion. The learner is able to reset the test as needed until a satisfactory score is achieved. Once the learner has completed the evaluation and successfully passed the quiz, they will be able to return to their account dashboard and view/download their certificate.
Target Audience: Licensed Social Workers, Licensed Mental Health Counselors, Licensed Marriage & Family Therapists.
For all other questions not addressed, please visit our FAQs page.
Course Syllabus:
I. Introduction and Engagement
- Welcome and CEU instructions
- Encouragement of participant interaction through icebreakers
- Emphasis on reflection, curiosity, and collaboration in supervision
II. Multiculturalism, Diversity, and Bias Awareness
- Define multicultural competence as an ethical imperative in supervision
- Emphasize modeling of attitudes, advocacy, and respectful practices
- Promote supervisor and supervisee self-assessment regarding microaggressions and implicit bias
- Discuss expectations for diversity awareness, identity exploration, and organizational change
- Introduce concepts of reflective supervision and its core elements
- Explore reflective supervision actions: describing, informing, confronting, and planning
- Breakout vignette discussion on diversity-triggered supervision dynamics
III. Navigating Cultural Conflict in Supervision
- Explore cultural identity, worldview, and value influence on supervisory roles
- Engage in self-reflective questions to explore supervisor and supervisee cultural assumptions
- Address issues of cultural discomfort, bias, and misalignment in supervision
- Watch and discuss video examples of cross-cultural supervision sessions
- Identify challenges such as unintentional racism, power dynamics, trust, and communication style differences
- Review supervisor-focused development strategies to address cultural competence
- Analyze research findings on the impact of supervisor-supervisee differences in race, gender, age, sexual orientation, and spirituality
IV. Ensuring Legal and Ethical Regulatory Competence
- Review key elements of supervisory ethical and legal responsibilities
- Discuss the Ethics Acculturation Model and its quadrants
- Apply the Universal Declaration of Ethical Principles to supervision
- Discuss supervisee exposure to ethics education and their readiness for real-world decisions
- Break down a general model for ethical decision-making
- Participate in a breakout session applying ethical steps to a supervision case
V. Building and Maintaining the Supervisory Alliance
- Explore the four core tasks of alliance building in supervision
- Define the multicultural working alliance: emotional bond, agreement on goals and tasks
- Promote self-awareness, empathy, and value of reflective practice
- Address personal factors that influence reactivity in the supervisory and therapeutic relationships
- Include personal background considerations, interpersonal styles, and worldview influences
- Review use of supervisory contracts to set expectations for exploration of personal factors
- Normalize discussion of reactivity and parallel processes in supervision
- Reinforce the importance of modeling self-disclosure and professional openness
VI. Pitfalls and Factors Influencing the Supervisory Alliance
- Identify key fundamentals that impact the supervision experience: personal factors, reactivity, attitudes, and skills
- Clarify guidelines around personal disclosure and ethical considerations
- Define and differentiate emotional labor and emotional reactivity
- Emphasize development of competencies that integrate cultural awareness and self-reflection
- Discuss the role of countertransference and supervision as a space for understanding emotional responses
VII. Closing
- Final reflections and participant questions
- Summary of key themes: multicultural awareness, legal competence, reflective practice, personal factors
- Reminder to complete evaluation to receive CE certificate
Recording Date: 2/26/2024
CEUS On-Demand, LLC, provider #2274, is approved as an ACE provider to offer social work continuing education by the Association of Social Work Boards (ASWB) Approved Continuing Education (ACE) program. Regulatory boards are the final authority on courses accepted for continuing education credit. ACE provider approval period: 08/7/2026 - 08/6/2027. Social workers completing this course receive 3hrs Clinical continuing education credits.
CEUs On-Demand, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 7091. Programs that do not qualify for NBCC credit are clearly identified. CEUs On-Demand, LLC is solely responsible for all aspects of the programs.
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Request for Special Accommodations: Learners can request special accommodations by contacting the administrative team at admin@ceus-ondemand.com